Refunds & cancellation

Last updated 4 August 2026.

The short version: cancel whenever you like, in one click, and if you want your money back you can almost certainly have it. We would rather refund someone than keep money they did not mean to spend.

Cancelling

There is a Cancel My Subscription button inside the Plynth application itself, on the FAQ page, in plain sight. It is the only button in Plynth that takes you out of the app. You can also cancel from the billing portal link on your receipt, or by writing to support@plynth.gg and asking — a person will do it for you.

No cancellation fee, no minimum term, no notice period, and nobody will try to talk you out of it. Cancellation takes effect at the end of the period you have already paid for, so you keep full access until then and are never charged again.

Refunds

Any charge, 30 days, no reason needed

Write to us within 30 days of any payment — your first or your fifteenth — and we will refund it in full. You do not have to explain yourself, and we will not ask you to.

After 30 days, ask anyway

If you forgot to cancel and have not really been using Plynth, tell us and we will refund it. There is no deadline on this and no form to fill in. We would rather return the money than argue about a renewal nobody wanted.

If something on our end broke

If Plynth stops working because of a defect on our side and we cannot put it right in reasonable time, we refund the affected period regardless of when it was paid.

Unused time

If you cancel mid-period and would rather have the remainder back than keep access until the end of it, say so and we will refund the unused portion instead. Your choice, not ours.

How refunds are paid

Refunds are issued to the original payment method by Polar Software Inc., the merchant of record for your purchase. They typically appear within 5 to 10 business days depending on your bank.

Statutory rights

If you live somewhere that gives you a statutory right of withdrawal or a legal guarantee — for example the 14-day withdrawal right in the European Union and the United Kingdom — those rights apply in addition to this policy, and nothing here limits them.

How to reach us

support@plynth.gg — we aim to answer within two business days. Please include the email address you subscribed with.